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4 Seasons Vacation Rentals & Sales abides by the
North Carolina Vacation Rental Act. In compliance with this
act and for the benefit of our guests, we include all
pertinent information in our Vacation Rental Agreement.
Please take the time to read the entire Vacation Rental
Agreement which you will receive upon making a reservation
or online on the reservation screen of each property.
CHARGES AND FEES:
- Rates are subject to change without notice.
- Specials may not be combined with any other discounts and
must be requested prior to the reservation being completed.
- 6.75% sales tax + 3% occupancy tax (plus city occupancy tax
in WJ city limits). A $35 reservation fee will be charged
for each reservation.
- A refundable security deposit applies. Please be aware that
by law we must deposit your security deposit and it can take
up to 45 days after departure for a refund check to be
issued. You may opt to purchase Damage Insurance for $45.
- Signed lease and 50% of rental amount is requested to hold
reservation. Balance due 30 days prior to arrival. We gladly
take MasterCard or VISA.
- If you request to move to another cabin, a moving fee will
be charged.
CHECK-IN:
- Check-in time is 4pm or after. (You may purchase an early
check-in.) For your convenience there is a key box at each
cabin so no need to stop by 4 Seasons.
- Please bring a flashlight if arriving after dark.
CHECK-OUT:
- Check-out is at 11am prompt. (You may purchase a late
check-out).
- An unapproved late check-out of $25 per hour may be deducted
from guest’s security deposit. It is important to leave on
time so housekeeping can prepare the rental for next guests.
- Guests are responsible for the following upon check-out:
- Clean grill
- Linens/towels are provided at no extra cost. Launder & fold
all used linens/towels OR you may choose for our
housekeeping to handle your laundering for a small fee.
- Remove all garbage from rental. You may opt for our
housekeeping to remove garbage for a small fee. Convenience
center locations are in the information book in the cabin.
- Dishes should be washed and put away in proper cupboards.
- Refrigerator should be emptied and contents disposed of
properly.
- All items put back where they were found.
- Heat set on 55 degrees (November through March). Heat off
all other months.
- All doors and windows closed and locked.
- If wood fireplace, close doors and leave no fire burning. If
gas logs, leave pilot light lit. Housekeeping will remove
ashes from fireplaces.
- If hot tub, close and secure hot tub cover. DO NOT turn hot
tub off.
- Lock keys back in key box.
CANCELLATION:
- Please notify us of your intent to cancel in writing. If
property is re-rented for the same period of time as your
lease, you will receive a refund of advance rents paid less
$50 processing fee and reservation fee. If property is not
re-rented for the same period, tenant will not be entitled
to a refund. You may opt to purchase Travel Insurance.
FURNISHINGS:
- All cabins are equipped for basic needs including cooking
and light housekeeping. All kitchens are equipped with a
coffeemaker, microwave, range, and refrigerator, toaster or
toaster oven. Many have icemakers and dishwashers.
- All cabins have washer, dryer, and linenstowels provided.
All beds in all units have pillows, bedspreads and blankets.
(Parkway Reflections does not have washer/dryer and offers
FREE linen laundering.)
- Every effort has been made to assure accurate descriptions
of the property; however, we cannot be responsible for the
changes made by the owner to the furnishings or equipment in
the homes. All equipment in the cabin should be in working
order. Please report any equipment problems to the office
immediately at 336-246-2700. Every effort will be made to
rectify the problem, but we cannot refund any amount of
money due to a breakdown. Examples: TV’s, VCR’s, hot tubs,
other appliances. We also are not responsible for refunding
due to the home not being decorated or accommodated to your
personal taste.
PET POLICY: Family Dogs are welcome at select rentals. We MUST be
notified of pet at time of reservation. A non-refundable fee
of $50 per pet will be charged. The tenant is responsible to
remove all pet droppings from rental property.
HOT TUB USE: We are not responsible for any neglect or misuse of hot
tubs. Children under 12 years old are NOT ALLOWED in hot
tubs. Hot tub covers must be secured over the hot tub at ALL
TIMES not in use. We have the chemicals set appropriately
for the hot tub upon your arrival. Do not make any other
adjustments to include other chemicals, changing filter or
adding water. Contact our office if you have any concerns.
GENERAL:
- Two night minimum required. Holiday and peak seasons may
require 3-night minimum with some cabins requiring a week
minimum in high season.
- MasterCard, VISA, cashier’s checks and money orders
accepted. No personal checks accepted upon arrival.
- No smoking inside any rental cabin.
- Toiletries and paper products are tenant’s responsibility.
- Propane refills for gas grill are tenant's responsibility
but we will gladly reimburse with receipt.
- Long distance calls with calling card only. Select cabins
offer FREE unlimited long distance.
- After hours lock-out calls to locksmith and related expenses
are tenant’s responsibility.
- We reserve the right to substitute homes if circumstances
require.
- Absolutely no use of ATV’s/horses on property.
- Guests must approve with rental agency having groups visit
rental cabin during occupancy to include but not be limited
to reunions, weddings, and receptions. If approved,
additional charges will apply.
- Absolutely NO house parties.
- We are in a high elevation mountain area, thus children
should be supervised at all times. It is prohibited to sit
or climb on deck rails.
- Do not leave children under 18 unattended at property for
any reason.
- Bad weather: If your vacation is during the winter months
please come prepared to drive in snow and ice to reach your
unit. It is recommended to drive 4-wheel drive vehicle and
bring chains. Refunds will not be given due to road
conditions nor do we offer a shuttle service to cabins.
WHAT TO BRING:
- Flashlight
- Any food items including spices
- Paper products (toilet paper, paper towels, coffee filters,
etc.)
- Personal toiletries (including soap)
- Binoculars
- Comfortable walking/hiking shoes
- Fishing poles, bathing suit
- Golf clubs, tennis racquets and balls
- Sunscreen
- Camera
- Long distance calling card
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If you have any
questions or would like more information, please contact us
866-207-4837, 336-246-2700,
email
us, or use our online request form. |
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